Production
Kubernetes, versioned images, separate environments, certificates, domain names.
Operations
Hosting and operations.
Delivered software has an address, backups, monitoring, and someone who answers. Hors-Cloud holds that layer, or prepares it for your team.
What is held.
Backups
Copies off the machine that serves the public, and a restore drill rather than a promise.
Monitoring
Service health, alerts, logs. An incident shows up before a customer calls.
Updates
System, dependencies, fixes. A window, and a way back.
Names and mail
DNS, mail, sending identities. Mail is not left as a blind spot.
Systems administration
Firewalls, access, accounts, hardening of the machines that carry the service.
Operations you can read.
You know what is in production, where the copies are, and who can sign in. Secrets do not travel in repositories or in reports.